Shipping Policy

At Ralph, we are committed to delivering your sweaters promptly and safely. Please review our shipping policy for important details about order processing and delivery.

Processing Time

• Orders are typically processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Time

• We offer standard shipping across the United States, with an estimated delivery time of 5-7 business days.
• Expedited shipping options may be available at checkout for faster delivery.

Shipping Costs

• Shipping fees are calculated at checkout based on the delivery location and shipping method selected.
• Free standard shipping promotions may apply for orders over a certain amount (please check our website for current offers).

Order Tracking

• Once your order is shipped, you will receive a confirmation email containing a tracking number to monitor your package’s progress.

Shipping Address

• Please ensure your shipping address is accurate and complete to avoid delivery delays.
• We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

International Shipping

• Currently, we only ship within the United States. We hope to offer international shipping in the future.

Lost or Delayed Shipments

• If your order does not arrive within the estimated delivery time, please contact us at [email protected] or call +1 772-739-4723 so we can assist you.