Frequently Asked Questions (FAQ)

  1. What materials are your sweaters made of?
    Our sweaters are crafted from a variety of high-quality materials including wool, cotton, cashmere, and synthetic blends to ensure comfort, warmth, and durability.
  2. How do I choose the right size?
    Please refer to our size chart available on each product page. If you need further assistance, contact our customer service team at [email protected].
  3. What is your return policy?
    We accept returns within 30 days of purchase for items in their original condition with tags attached. Please contact us to initiate a return.
  4. How long does shipping take?
    Shipping times vary by location but typically take 5-7 business days within the United States.
  5. Can I track my order?
    Yes, once your order is shipped, you will receive a tracking number via email.
  6. Do you offer international shipping?
    Currently, we only ship within the United States. Stay tuned for updates regarding international shipping options.
  7. How can I contact customer service?
    You can reach us via email at [email protected] or by phone at +1 772-739-4723 during business hours.
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