Frequently Asked Questions (FAQ)
- What materials are your sweaters made of?
Our sweaters are crafted from a variety of high-quality materials including wool, cotton, cashmere, and synthetic blends to ensure comfort, warmth, and durability. - How do I choose the right size?
Please refer to our size chart available on each product page. If you need further assistance, contact our customer service team at [email protected]. - What is your return policy?
We accept returns within 30 days of purchase for items in their original condition with tags attached. Please contact us to initiate a return. - How long does shipping take?
Shipping times vary by location but typically take 5-7 business days within the United States. - Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. - Do you offer international shipping?
Currently, we only ship within the United States. Stay tuned for updates regarding international shipping options. - How can I contact customer service?
You can reach us via email at [email protected] or by phone at +1 772-739-4723 during business hours.